Here’s a small reason you should use a travel agent when you travel

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This photo (courtesy of an awesome website called CruiseDeckPlans.com) show what the “balcony” cabin on this ship is all about. That area outside the door is a PUBLIC deck.

There are a BUNCH of reasons that you should consider using a travel agent and I have an entire list but this one came up this weekend and I wanted to pass it on. As it was happening, I said to myself, now this is the exact reason I started writing these posts.

Last week a really nice gentleman came into the agency and wanted to take a cruise someplace with his bride. He wasn’t sure where, but he was looking for something 14-30 days long, that was within his budget and he wanted to go soon—soon being in the next few months. If you don’t cruise you should know that many people who cruise book more than two years in advance. For instance, Kathleen and I have cruises booked through December 2020. So this is really soon in the cruising world.

He mentioned South America was someplace he really wanted to go—up the Amazon. Or maybe Southeast Asia. He wanted someplace warm. No cruises to Iceland for him. He also mentioned that although he and his bride had been to Europe and cruised in the Mediterranean they had never been to the Greek Isles and that’s where she wanted to go. Guess where they are going? The Greek Isles of course.

Now they could have booked this cruise and the airfare themselves but here’s where my little bit of expertise comes in to play (there were others, but this one stood out). They were interested in a balcony (verandah) stateroom. And that should have been easy. There were plenty listed. But when I did some deeper research I found that this particular ship did not have any typical balcony staterooms. All of those listed as “balcony” staterooms were actually on the promenade deck which means that while they did have a sliding glass door that opened from their stateroom to the outdoors, it opened onto a public deck where anyone on the ship could be walking by. (You can see an example at the top of this post.) That also means that if you wanted any privacy in your stateroom, you had to keep your drapes closed the entire time. To me, that’s worse than an oceanview stateroom that just has a window. At least in an oceanview you have light all the time and can see outside.

Once I explained the situation, these fine folks agreed with me and booked an oceanview stateroom for their 24 night cruise. If they had been in that “balcony” stateroom that opened onto the Promenade deck, they would have been VERY unhappy. It would have been a very dark  vacation. I don’t know about you but if I am cruising to the Greek Isles and Croatia, I want to be able to see the beauty out my window. There are lots of other things a good travel agent will do for you when choosing a stateroom, like checking above and below that stateroom and making sure that you won’t be bothered by the noise of a disco below your cabin or a dance floor above.

“Planning is bringing the future into the present so that you can do something about it now.” Alan Lakein

It’s the flu, people

Portrait of young man drunk or sick vomitingYou may have heard that late yesterday, the Oasis of the Seas, one of the largest cruise ships in the world is skipping a day at sea and coming home early due to…norovirus. I say you may have heard this because it was on all the nightly news on about every network and it will be covered by the other media. This is another thing I get asked about all the time by our non-cruising friends. “Aren’t cruise ships dirty? Everyone keeps getting that norovirus thing.”

Well I just have to say this…it’s the flu. The 24-hour stomach flu that you and I have been getting since we were kids. (See the CDC description here) But because people are in such close proximity to each other on cruise ships it tends to multiply a little quicker than other places. But not all other places. Schools are just as bad. Colleges, especially dorms and Greek houses. Then why do we only hear about it when it happens on cruise ships? My guess is that it’s because they actually do something about it on cruise ships. They take people home early. They stop and clean the entire ship. They sanitize beyond belief…because no one likes to be sick on vacation. Take it from someone who got a horrible cold on our last vacation, it’s a terrible place to get sick. All you want is your own bed, your own medicine, your own TV shows and books to distract you and you feel like you have to struggle through.

But it just frosts me that every time this happens, a huge deal is made about it. On the Oasis this time, 277 people are sick as of a day ago. 277 out of more than (counting crew) 8,000 (quoting ABC Evening News). And it makes headlines. Now let’s take any 8,000 random humans. My guess is that there are pretty close to that many of them sick at any given time. But because this happens on a cruise ship, we make a big deal about it.

Yes, Royal Caribbean did choose to cut the cruise short by one day so they can completely disinfect the ship. We have seen them do that and they do an awesome job. And yes, the  people on the cruise will be disappointed. But Royal is refunding them for their entire cruise and they can take their next vacation pretty much free. And for all but 277 of those 5,000+ guests, they got a pretty decent vacation to start with and they get another one for free later on. Do you think if any of those folks had been on a land-based vacation at a hotel and they got the flu, that the hotel would have given them a free week’s stay? I doubt it.

So the next time you see a news report that there is a norovirus outbreak on a cruise ship, just remember this message—It’s the flu. Brought to you by this guy who loves to cruise.

 

You need a passport

You need a passport

One of the other travel consultants at our agency sent out a note yesterday that I just want to pass on in a very short post today. This is a message from TSA that came our way yesterday:

Beginning on Jan 22, 2019, TSA will enforce the federally-mandated REAL ID requirements on all domestic travel. For details by state, visit https://www.dhs.gov/real-id .

I should warn you that the website this sends you to to is down until after the government shutdown is over but the big news is that after January 22, you won’t be able to use your plain vanilla driver’s license to board an airplane in the USA. But that’s OK because hey folks, it’s time to plan for future world travel and get a passport.

Now I will admit that I did not have a passport until I was almost 50 years old but since then I have been making a really good effort to fill them up (on my second one–they last 10 years) with visa stamps from all over the world. Been making up for lost time.

So if you are even thinking about getting on a plane anywhere in the USA after January 22 you will need a “Real ID” enhanced driver’s license (and not every state offers those) to be able to board. Washington offers them but you have to ask for them and pay a little extra. At least that was the case the last time I checked. But the real message is, get a passport.

 

Why we cruise?

img_0834Why do you cruise? This is something that always comes up. When we are with friends who do not cruise (like our next door neighbor who we love anyway) and we tell them that we cruise, we get a look. A look that is almost like we have told them we are swingers. Well, not that bad but close. And I know that I have a lot of non-cruiser friends out in the Twitterverse and in Facebookland so I want to address that today by telling you why we cruise. (WARNING: I may get verbose here.)

We haven’t always cruised. When we got together back in 1997 we did road trips (Yellowstone, Oregon Coast, etc.) and then we did our first big overseas trip to Italy in 2002 followed by the British Isles and Paris the next year…all on land and air. In the meantime, we tried cruising by going to Alaska on Holland America and a HORRIBLE Carnival cruise to Mexico. But what really got us into cruising was that while we were planning our European trips the value of the dollar changed dramatically. A hotel we had booked in Venice for $175 a night became $225 a night between the time we booked it and nine months later when we stayed there. The price of the room in euros hadn’t changed but the exchange rate between euros and dollars certainly had.

So we said, let’s try cruising again. Once you pay the price, you know the price and it stays that way. Our travel agent at the time, the amazing Norma Jean had told us we would HATE Carnival and not to go. She was right. It didn’t fit us. It was great for some but not for us. This time (three years later) she suggested Celebrity. So we booked the Panama Canal in 2004 and sailed. And we LOVED it! We met new friends—some we are still friends with today and had both an amazing time visiting four countries and seeing the canal as well as sea days with more stress-relieving relaxation than I ever knew I needed.

So that’s how we got started. Here’s why we still cruise and have done more than 25 since then and have four others already booked.

You only have to unpack once

This is the first reason that most people who cruise think of when they are asked why they cruise. When we did Italy we each carried 22 inch suitcases and we stayed in five different hotels. We lived out of those suitcases, then we packed them up and moved them on to the next place by air or by train. To be honest, it’s a pain. We did the same thing this last fall in our pre-cruise trip through Canada, Vermont, New Hampshire, Massachusetts and New York. Five different cities, packing and unpacking. Then we got on the ship, unpacked into the closet and dresser and we were good to go! HEAVEN!

Your hotel moves every night

If you choose your cruise line well, then every night after you tour a city or an island you come back to a hotel that you love. You have dinner at that hotel, you sleep in the bed you slept in the night before and while you are asleep, the hotel moves to another city or island or town that you can explore the next day. And then you do it all over again. And if you get too tired touring the places on shore, you can stay on board, or there might be a sea day so you can relax. You can go to the spa, take a cooking class or just read a book knowing that the next time you wake up, you will be someplace new.

Cost is set

As I mentioned above, once you buy a cruise, you know what your vacation will cost. A bunch of cruisers just thought, “Not my cruise, I added a bunch of stuff.” And that is true. The cost of a cruise can go up after you sail…if you buy services or things that cost extra while you are onboard. But it is YOUR choice. You don’t have to have that manicure in the spa. You don’t have to go to the speciality restaurant, you don’t have spend an additional cent. A good travel agent should be able to tell you to within a $10 how much you will spend to take a cruise including the price, the gratuities, any tours you want to take or anything else you would like to do. If you go over that, it’s your choice.

Everything is included

So on those land-based vacations we took, we could budget for a certain amount for food. But then we would get to the restaurant and see something on the menu that was more than we had budgeted and since we would probably never get back to this place again, we spent the extra to get it. On a ship, everything you need to survive is included. And on some ships, everything you want to survive is included (think alcohol here).

Planning is easier

This is my favorite. As a travel professional I have done complete land-based trips for clients that you could not fit a single day of the plan on a sheet of paper. There were so many variables. Train tickets, hotel reservations, restaurant reservations, tours, shopping time, etc. When I plan a cruise, I book the cruise, check the ports, book a tour in each one and I am all set. I know where I am going and how I am going to get there. Yes, I could do all that and keep track of it all while I was traveling on land but it’s just too much hassle. I will take a cruise any day.

Easier to disconnect if you want to but also easier to connect if you have to

You have such a better choice with cruising when you want to be able to disconnect from work, your home or the world in general. If you don’t want to hear from anyone, you turn your phone to airplane (cruise ship?) mode and you are all set. The same can be said if you need to stay connected. It’s easier to stay in touch on a ship. There’s WiFi where you need it, you don’t have to search a city for a Starbucks.

It’s a super value

Cruising can be an awesome value. I just had a client come in looking for a longer (more than 20 night) cruise with a base fare of $100 per person, per night. I wasn’t sure I could get him anything that low but lo and behold, I found him a 35 night South American adventure up the Amazon for $97 per night per person. Try going from Buenos Aires to Fort Lauderdale with 25 stops in Argentina, Uruguay, Brazil, Aruba and five other stops in the Caribbean by air, staying in hotels and eating in restaurants for that price. Good luck!

Cruise ships come in all shapes and sizes

So you might want to cruise but you don’t think you want to be on Behemoth of the Seas. We get that. There are cruises on ships that have under 100 passengers and cruises on ships with more than 5,000. There are cruises where the ship itself is the destination. There are cruises where the destination is everything. There are cruises where you could be busy every second and ones where you can do nothing but relax for 22 hours a day (you have to eat sometime).

Friends

I saved this one for last because while it is not the reason we started cruising, it is the reason we still cruise. We have made about 90% of the close friends we have in our lives while on or planning a cruise. My two best friends in the world are both Bobs and I met them both on cruises. We have sailed with both Bobs numerous times and we have cruises planned with them in the future. Because of cruising we have friends in England (hi Paul and Gail), Italy (hi Marcello), New Zealand (hi Charlotte, Warwick and Daniel) and Toronto (hi Tim and Perry) and lots of other places. We have been to see some of these folks, we have toured with others, we share memories on Facebook with others.

Both Kathleen and I worked in jobs where there weren’t a lot of people nearby (in my case, my nearest coworker lives more than 65 miles away) or in our age range (most of Kathleen’s coworkers were 20-30 years younger than her) so we have made almost all our friend cruising.

Plus, cruising is a great way to get together with friends without anyone having to host or cook or clean. Many times we have considered renting a cabin or a condo with a bunch of people but then who has to do that stuff. Sure you can share expenses but what about dietary wants and needs. Or handicapped access for someone in your group. If you all go on a cruise together, everything is taken care of for you. It’s been a while (other than a working cruise to Alaska last year) when we have not sailed with at least 10 people that we have sailed with previously. We are part of two groups of cruisers (The Martini Mates and The Silhouetters) who cruise with each other all the time. It’s awesome. We stay in touch on a daily basis on Cruise Critic (more about that in another post), Twitter, Facebook, texting and e-mail. That’s how we plan all those cruises.

So that’s why we cruise. We don’t believe it’s for everyone, but we do think everyone should try it. When we did that Panama Canal cruise in 2004, Kathleen was worried that this Type-A personality guy would go nuts on the six sea days (frankly, so was I) but I now LOVE sea days. And when people ask me my favorite cruise destination, I always have the same answer (always will)—the ship.

Loss

I fully realize this is supposed to be a travel posting. That I should be writing about travel. But to be honest, life got in the way. There was a great post on why you should use a travel agent I was going to write or a note about why we like to cruise. I had some time, so it would have been a good one.

But about 10:30 this morning Kathleen came down to my office where I was working on some travel stuff and she was crying. She said she had some bad news. She had read on Facebook that one of my oldest friends had passed away on Wednesday. His name was Bob. Now I have had three close male friends in my entire life and for some reason they are all named Bob. Seriously. This Bob used to live here. He worked with the yearbook company that I still work with. I have known him since 1982 when I joined the company. Since our other two Bobs have come into our life, we always refer to this Bob as “Original Bob,” because he was the first Bob in my life.

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That’s “Original Bob” in the middle between me and Phil (who worked with us for a while). We were at Teatro Zinzanni in I want to guess 2003 or 2004.

When Bob and I first met I had a sales territory in Eugene, Oregon and Bob had a sales territory here in Redmond (where we now live) that encompassed most of the Seattle  area. We would see each other twice a year at business meetings where, because my last name started with B and his with C, we almost always wound up rooming with each other. He became my favorite person I worked with because he was so worthy of being a friend. He was the FUNNIEST person I have ever met. His wit was so quick it outpaced mine by a mile. He was smart-funny. He was so many things I wished at the time that I was. Confident. Good looking. Well dressed (wow he was well dressed), a great husband and father and so much more.

After I had spent nine years in Eugene and decided to take a territory here in Washington I found myself living in Leavenworth with most of my territory being north of Seattle. That meant to get to any of my schools, I would need to drive 125 miles each way over a mountain pass. And since I had about 30 schools over here, I would have make that commute 8-10 days every month. Bob and his incredible wife Cindy and their two boys Chris and Drew quickly offered me their guest room (actually their couch) and for the next six or seven years I spent 6-8 nights a month at their place. Those nights were amazing. Spending time with the Coutures was always fun and Bob would teach me things about yearbooks and selling yearbooks that no one else ever had. He was a true mentor. During that time, they would come and see us in Leavenworth as well but business-wise Bob and I talked about five times a week even after I stopped that commute.

A few years later, Bob became my boss. He took the position as regional manager for the Northwest and did absolutely terrible at it. Not because he wasn’t a great manager of people (because he was) but because he HATED the politics of it. He didn’t last long doing the job (I want to say less than a year) and when he went out (after 20+years with the company) he did it the right way. He took all his good company friends out (using the company credit card) while we were in San Diego for a meeting and we had the party of a lifetime. And then the next day, in front of an open meeting of the entire region, he just quit. And really lambasted the entire culture of the company (which needed it when he did). It was awesome. Pure Bob.

I need to mention that before he left that job he and Cindy helped me get through my divorce. Bob was there to talk whenever I needed to talk. He was my friend and he proved it during that time. They were the first of my friends that Kathleen ever met. They loved her from the get-go and that really confirmed how I felt. I remember us going out to brunch with them the first time I came over to see her. It was the first of many outings we would take together. Most memorable were a particular night at Desert Fire here in Redmond, seeing Teatro Zinzanni for the first time and the aforementioned dinner in San Diego. Bob and Cindy were one of only six people from the company at our wedding. And sadly, we lost another of the six less than two months ago.

After he left the yearbook company, Bob joined and ran a financial news magazine about the mortgage industry for a few years. As I mentioned, he was a GREAT manager and he did great at this as well. He eventually decided to take the magazine digital and asked me to be the one to do that with him. I was both honored and thrilled to be working alongside him again. We would probably still be doing this but corporate politics did him in again. He just didn’t want to be bothered with the crap and I don’t blame him one bit.

Soon after he and Cindy moved to Arizona, where he went back to his original job (my original job too) of teaching school. He taught drama and…what else…yearbook. From that point on though, other than them coming up here or us going down there (which happened about every other year), it was Christmas cards and tweets and Facebook posts. But I always knew I had a friend if I needed one.

While I know that I haven’t seen Bob since last Christmas (2017), we had plans to see him and Cindy this March at their place. And it’s just not fair that I won’t get to see him again. Getting old sucks. Not from the aches and pains and the memory loss but from the friends you love that you lose. I will miss you Bob.